I think I broke the record, for pissing the most no. of customers off at my work place. Don't you just love it when those assholes get pissed and start arguing with you just because they made the mistake, not you, and are trying to bargain to their advantage?
Well, today some guy came to my counter, and wanted to collect his movie voucher. So he presented me his OCBC letter, which is already the voucher and all he has to do is exchange it for a movie ticket, and not the voucher, cause there is NO voucher for this. So I tell him VERY NICELY, 'this is the voucher already, it can be exchanged for a pair of movie ticket of your choice.'.
And this guy, who had an anal retentive face and seriously looked like he was suffering from severe vitamin D deficiency, started to argue with me.
He went 'NO, your office told me to come down to collect the voucher, and now you tell me there is no voucher?'
'This is the voucher, it can be exchanged for a pair of tickers.'
'But your office called me to come down to collect the vouchers. I came all the way down from yishun, and now I've made a wasted trip? Call your manager now.'
'Yishun is just 3 stops away, my manager is not in. This is the voucher. There is no voucher for this. The letter states that you can collect your tickets, not voucher.'
'I want to speak to your manager.'
'I call, you talk to him yourself.'
So I called the manager and this son of a bitch starts to yell at my manager. Which I really didn't care. Then I wanted to see how far I can push this guy who has a face that looks just like those anal models in a science lab. I cut him off, and told him to go to the next counter while I attend to the next customer.
His face, suddenly looked like it was going to throw up some shit. And I just continued attending to the other customers. At that point, some other staff stepped in, and the anal retentive guy started to argue with him, which he didnt know what was going on.
Just then I needed to go relief myself, so I stood up and walked away, conveniently pointing a middle finger at the guy, which I thought he couldn't see. But those anal retentive eyes were sharp enough, and he confronted me outside the toilet, and I told him to complain if he wanted. That anal retentive mouth muttered something and he walked away.
I really wonder what is going to happen to me when they receive this complain.
And a few months back, another asshole argued with me, he wanted a refund of his ticket because he didnt know that there was a promotion with the OCBC credit card. And I really cant do a refund, unless I want to pay out of my own pocket. So I refused and he slammed the table and argued. So I muttered 'kao pei bloody asshole.'. I didnt think he'd hear, but he did, and he wanted to complain, (they sure like to complain dont they?). And I got abit scared so I refunded his tickets and printed a new one for him. But luckily I didnt have to pay out of my own pocket in the end. Cause my manager managed to void the tickets.
At that time I was still new, so I was quite intimidated by them, but now, I dont really give a damn. I'm there to work, not be your dog.
So to that anal retentive guy, wear your G string on your head, so I dont have to insult you so much on cyber space. Asshole.
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